Returns & Exchanges

At LONVITALITE, we want you to be completely satisfied with your beauty journey. If you are not happy with your purchase, we offer a 30-day return policy for unused and unopened products in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Securely pack the items in their original, unopened packaging to ensure they are protected during transit back to our warehouse.

• 3.
  Ship the Items

  Affix the provided shipping label or use a trackable shipping service to send the package to the address specified in your authorization email.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.